Technology Order | 2024 ZIM Final

Streamlined order management for multinational supply chains.

N Company

2022

Technology

Fragmented supply chain processes caused inefficiencies for N Company. SCM tools improved visibility, reduced errors, enhanced coordination, and streamlined operations, achieving savings.

Analysis

Disorganized processes delayed orders and increased costs in multinational operations.

Our analysis revealed that the company’s order management processes were not centralized, leading to inconsistencies in order tracking and fulfillment. There was no system in place to provide real-time visibility into order status, making coordination across multiple locations challenging and error-prone.

Challenge

Fragmented processes caused inefficiencies in order tracking and coordination across supply chains.

N Company faced inefficiencies in managing orders across its multinational supply chain. Fragmented processes and a lack of visibility into order status caused frequent delays, errors in fulfillment, and increased operational costs, negatively impacting overall performance.

Solution

Integrated SCM tools improved visibility, minimized errors, and streamlined operations.

SCM tools were integrated into the company’s operations, centralizing order management processes and providing real-time visibility into order status. Training sessions for staff were conducted to ensure proper implementation of the tools and improve coordination across locations. Automated alerts were introduced to flag potential delays or issues, enabling timely resolutions.

Order Management in SCM

Maintance

Regular evaluations and system upgrades ensured smooth and cost-effective order management.

Regular audits of order management processes were conducted to identify areas for improvement. The SCM tools were updated periodically to align with evolving operational needs and regulatory requirements. Over two years, order fulfillment accuracy improved significantly, and operational costs were reduced by streamlining processes and enhancing coordination.